Returns

Returns
All orders can be returned within 14 days of eceipt without giving any reason. To exercise your right of return, please send an email to info@movementskis.com within this period.
Products must then be returned within 14 days of notification to:
- Switzerland: Movement SA, Rue du Jura 10, 1800 Vevey, Switzerland
- EU: Ectra – For Movement France, 110 Route des Combes, 74330 Chaumontet, France
Return conditions
- Only intact, unopened, and unused products will be accepted.
- A copy of the delivery note must be included.
- Customers bear return shipping costs and transport risks.
- Exceptions: Safety equipment (e.g., helmets) cannot be returned.
If the conditions are met, the purchase price will be refunded, excluding shipping and payment fees.
Warranty & Legal Guarantee
For warranty requests, please send an email to sav@movementskis.com with a short description of the defect and clear photos.
- Switzerland: Warranty period usually 2 years, unless otherwise agreed.
- EU: Legal warranty period of 2 years from delivery.
In case of a proven defect, Movement will decide at its discretion between refund, repair,
replacement, or issuing a voucher.
The warranty does not cover damage caused by external factors (impacts, falls, moisture), improper handling, misuse, unauthorized repairs, or normal wear and tear.