SHIPPING AND RETURNS

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SHIPPING


SWITZERLAND - FRANCE
Delivery is free from 100 CHF/€ of purchase on our website. Below this amount, shipping costs will be 6.90 CHF/€.

GERMANY - BELGIUM - NETHERLANDS - LUXEMBOURG
Delivery is free from 200€ of purchase on our website. Below this amount, shipping costs will be 12€.

AUSTRIA - SPAIN - ITALY
Delivery is free from 300€ of purchase on our website. Below this amount, shipping costs will be 12€.

POLAND - SWEDEN - FINLAND
Delivery is free from 300€ of purchase on our website. Below this amount, shipping costs will be 20€.

AFTER-SALES PRODUCTS
Delivery is free.

RETURNS


All orders can be returned within 14 days of receipt without giving any reason. 

To exercise your right of return, please send an email to info@movementskis.com within this period. 

Products must then be returned within 14 days of notification to: 

  • Switzerland: Movement SA, Rue du Jura 10, 1800 Vevey, Switzerland 
  • EU: Ectra – For Movement France, 110 Route des Combes, 74330 Chaumontet, France 

Return conditions 

  • Only intact, unopened, and unused products will be accepted. 
  • A copy of the delivery note must be included. 
  • Customers bear return shipping costs and transport risks. 
  • Exceptions: Safety equipment (e.g., helmets) cannot be returned. 

If the conditions are met, the purchase price will be refunded, excluding shipping and payment fees. 

Warranty & Legal Guarantee 

For warranty requests, please send an email to sav@movementskis.com with a short description of the defect and clear photos. 

  • Switzerland: Warranty period usually 2 years, unless otherwise agreed. 
  • EU: Legal warranty period of 2 years from delivery. 

In case of a proven defect, Movement will decide at its discretion between refund, repair, replacement, or issuing a voucher. 

The warranty does not cover damage caused by external factors (impacts, falls, moisture), improper handling, misuse, unauthorized repairs, or normal wear and tear.