Returns

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Returns

All orders can be returned within 14 days of eceipt without giving any reason. To exercise your right of return, please send an email to info@movementskis.com within this period.

Products must then be returned within 14 days of notification to:

  • Switzerland: Movement SA, Rue du Jura 10, 1800 Vevey, Switzerland
  • EU: Ectra – For Movement France, 110 Route des Combes, 74330 Chaumontet, France

Return conditions

  • Only intact, unopened, and unused products will be accepted.
  • A copy of the delivery note must be included.
  • Customers bear return shipping costs and transport risks.
  • Exceptions: Safety equipment (e.g., helmets) cannot be returned.

If the conditions are met, the purchase price will be refunded, excluding shipping and payment fees.

Warranty & Legal Guarantee

For warranty requests, please send an email to sav@movementskis.com with a short description of the defect and clear photos.

  • Switzerland: Warranty period usually 2 years, unless otherwise agreed.
  • EU: Legal warranty period of 2 years from delivery.

In case of a proven defect, Movement will decide at its discretion between refund, repair,
replacement, or issuing a voucher.

The warranty does not cover damage caused by external factors (impacts, falls, moisture), improper handling, misuse, unauthorized repairs, or normal wear and tear.